Placing the reasons before the bad news improves the chances that the reader will accept and understand the bad news.（）

类别: 题库 | 2024-01-13

Company policy prevents us from exchanging your defective wireless router more than 30 days after you purchased it is an example of an effective explanation.（）

类别: 题库 | 2024-01-13

When you must refuse a request，you may sometimes offer an alternative，substitute，or compromise.（）

类别: 题库 | 2024-01-13

To take the spotlight off the bad news，place it at the end of a paragraph.（）

类别: 题库 | 2024-01-13

Which of the following is most likely to be written as an informative report？（）

类别: 题库 | 2024-01-13

When you organize a report indirectly，in which order should you present your ideas？（）

类别: 题库 | 2024-01-13

Although citing sources in a formal report is essential，you do not need to cite sources in an informal report.（）

类别: 题库 | 2024-01-13

Which of the following statement is incorrect？（）

类别: 题库 | 2024-01-13

The first step in preparing a report is to sit down and begin writing immediately this technique allows you to capture your best ideas quickly.（）

类别: 题库 | 2024-01-13

What is the purpose of a letter or memo of transmittal？（）

类别: 题库 | 2024-01-13